Customers on alert: Fake email circulating with name of popular bank Loop Jamaica

The content originally appeared on: Jamaica News Loop News

Jamaica National has sent out a release warning thousands of customers linked to the institution to be on the lookout for a number of fake emails being sent out by criminals to garner personal information from bank members.

“We are aware that cybercriminals have manipulated a genuine email issued by JN Bank to garner information from our members, to include account numbers and other credentials, as well as personal information,” said a release from the bank.

“If you received this email DO NOT CLICK OR REPLY. Please contact our Member Care Centre immediately to report it,” the release stated.

“JN Bank will never ask members, or anyone, to provide any credentials, including account and personal information via email.

Please be aware of our email addresses. Genuine emails from JN Bank only end with,,, or Any other variation is not legitimate.

Cybercriminals are always on the prowl,” the release state

as a result of the development bank officials sent out a number of guideline tips

Be mindful when opening messages from unknown senders.

Be cautious with all attachments and, where applicable, scan them before downloading or opening.

Look for misspellings and poor grammar in emails. These are red flags for phishing scams.

Confirm that the name of the sender and the email address are consistent.

Hover the cursor over a link to see the address. If it’s different from the URL (the website address) in the message, it’s probably a phishing email.

Retype the website address into the browser instead of clicking the link in the email. Do not copy and paste — it can be deceptive and add risk.

Be aware of emotional triggers. Look out for suspicious messages that contain threats, request urgent action, or create fear.

Don’t share your passwords or other personal information with anyone.

Be aware of fraudulent links posted on social media that could compromise and infect your or other people’s social media accounts and network.

Report any suspicious emails to the relevant organisation or to the police.